Reviews

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Tim T.

Quality service from my first viewing all the way through to handing the keys back at the end of my tenancy.

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Serena T.

A very professional estate agents who are always on hand to help us with any problems. Very responsive to emails. Liz in particular is always welcoming and friendly when doing house inspections.

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Ian D.

We first discovered Prime Choice just over 12 years ago. We found that from the very first phone call, the staff were professional, knowledgeable and polite. From that first impression we decided we had to use them for our move and 12 years later, we are still in the same house, receiving the same high level of customer service. Even during a difficult period, the staff at the Rushden office...

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Neil H.

We've been with Prime Choice for 5 years and by far the best agency I have been with. Any issues sorted promptly and after losing my employment to Covid they have been very supportive and understanding

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Pete F.

I haven’t had much renting experience before with estate agents , too my surprise Prime Choice in Rushden took all the hassles and worries off me by handling everything for me and ensuring everything went smoothly for me! The staff are very friendly and helpful , whilst renting the apartment the aftercare and customer service is second to none! Always there to answer any questions and...

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Sudhir M.

Really great experience with Prime Choice. The service was amazing and found the perfect house for me and my fiance. Customer service was second to none! Would recommend to anyone.

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Gareth O.

Loren was very helpful and professional throughout the whole process. From viewing to moving in. Would recommend. Very helpful.

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Jonathan P.

Estate agents are very knowledgeable and helpful. Respond quickly to any issues and resolve them quickly. Excellent professional and courteous service. Have been a rental customer since August 2019.

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Darren P.

I had a very fast and professional service from the branch, great comms and very friendly a pleasure in today's letting market

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Savvaki D.

I have had a first class experience with Prime Choice. They are very helpful, attentive and very professional.

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Jenny H.

I recently let my first property through Prime Choice. I was new to the process and unsure what to expect. The team were incredibly helpful and helped me through step by step. I am very happy with the service and would highly recommend. Also I LOVE my new flat!!

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Tim S.

Loren the sales agent was very good kept us up to date at all time and eventually the sale went through with no problems

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Helen S.

All the staff at Primechoice have been helpful and polite. As a landlord and, in addition, needing to make a sale from a distance, I have been delighted by their proactive attitude, offering to deal with things which would be difficult for me without me needing to ask. They have dealt with tenants in a sensitive, yet practical, way and resolved some complex problems, which has demonstrated...

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Matthew K.

On first meeting a member of the prime choice team me and my mum felt very comfortable and received a nice welcome from them. They were very professional when showing us around properties sticking to the covid rules. Loren who dealt with my purchase was fantastic in every way possible. She kept me updated on the process at least once a week of not more. Loren also helped with many queries I...

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Andrew J.

Rented a property through Primechoice back in Feb 2017, All staff were very helpful and made the process simple and efficient and overall was a positive experience. 6 months down the line and any issues we have raised or requests we have made have been actioned and dealt with in a timely manner. Would not hesitate to use Primechoice again in the future.

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Paul17uk

Don’t usually leave reviews but feel compelled too after my recent experience with Loren at prime choice rushden, letting department , The sheer amount of work load she put in to me alone is mind bending , when you think she must of had other people to deal with aswell . I hadn’t private rented before so had lots of questions and issues , we must of exchanged about 30 emails, she...

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Gary T.

I have worked with the Kettering branch of Prime Choice for a few years now carrying out various maintenance work on their properties. It is a delight working with all the staff they are always friendly, professional and knowledge. Specifically Liz Rae who mostly manages my work load and Bev Summerly for sorting my invoices. Would throughly recommend them.

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Sos 2let

Prime choice rushden manage my property for many years now and find their service 2nd to none. I find each individual staff member has a professional quality. As a landlord when there those difficult situations with tenants/Property You need staff act fast to resolve the matter Swiftly and a professional Manner. Prime Choice has those qualities.

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Bob A.

Prime Choice was our first choice of letting agents over 11 years ago. In all that time they proved to be very professional and extremely helpful. Any issues we had were handled quickly and we were always kept updated. They gave us complete confidence in letting throughout our time with them. They are undoubtedly highly recommended.

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Maria G.

Have been with Prime choice for 20 + years & never had a problem with them. The staff are genuine & professional easy to talk to & always ready to help. I would highly recommend them.

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Ross S.

Prime Choice have got to be one of the best estate agents I've ever dealt with. An absolutely painless experience and they went above and beyond to get me in at short notice. Would highly recommend!

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Peter J.

The sale of my Rushden house was very difficult due to the unresponsiveness of the buyers' solicitors. Prime Choice and Loren in particular kept going and kept me informed as each obstacle to the sale was removed. I am delighted with the service I received.

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Lewis H.

My experience of working with Prime Choice over the last few months has been nothing but flawless. They have always been very helpful and responsive when called upon. Stephanie in particular has been a pleasure to work with and her services reflect very well on the business! Would recommend 11/10 , great guys!

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Geo M.

In my quest to find a suitable property, I encountered various levels of service from lettings agents, all of them poor! Some didn’t bother to respond and those that did never got back to me to arrange a viewing on the property, or even have the courtesy to inform me when it was no longer available. None bothered to follow up or alert me when a new property came available that met...

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Shannon P.

Just moved into my new home that i was shown by Liz, she was amazingly helpful from start to finish. Not only that but the two girls i dealt with in the office! i think they’re called steph and kirsty were just amazing and so so helpful with every question i had no matter how stupid i felt! Amazing service and definitely will be staying with them!

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Clint W.

Excellent service. From viewing to acceptance with references 24 hrs can't get any better than that. Subsequent communication with Loren has been prompt and informative. All questions asked so far have been answered to my satisfaction.

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Joe C.

The prime choice team have been extremely professional during the whole process from start to finish and beyond. The office are extremely responsive and on the ball. Especially Loren who was a click or a call away at short notice. Thanks again Loren and the prime choice team.

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Denise Y.

As a landlord I can't fault the help and the customer service received from Liz at the Kettering Branch during the tenant eviction process. Liz and her colleagues have also been really helpful turning my property around after the tenant was evicted. They have gone above and beyond to get the flat back to how it was, by recommending a local clearance company, and a cleaner who have both...

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Alison P.

Prime Choice in Kettering have been really professional, yet friendly and approachable in the 20 years that they have been my Letting Agent. They've successfully let and managed all of my property portfolio over the years, and have helped enormously when I came to sell them. I would recommend Prime Choice in Kettering to both tenants and Landlords allike.

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Fionn C.

Very attentive and never had any issues with them. Good reliable business.

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