All of the staff are lovely and helpful and the whole process from first approaching about our interest to rent the property through to moving in was fantastic. The response we receive to any issues that we have with the property is swift and everything is resolved quickly. Definitely the best letting agent that I have ever rented from.
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I rent a commercial retail unit in Rothwell and I have always had first rate service from Prime Choice.
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The staff at Prime Choice, have been really supportive, not just during the COVID-19 outbreak but prior to it too. I have had The usual running repairs but they have always been dealt with promptly. I love where I rent, and I am just grateful for the opportunity. Thank you.
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Always very polite and professional and very helpful been with them for 11 years and intend to carry on with them they have always fixed and maintained the property's I have rented without a problem xxx
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I am very happy with the service received from Primechoice Rushden. Mandy and Loren were always so helpful and never complained when bombarded with my ten million queries when renting my first property in the UK. Will miss them and hope to make use of their services again one day.
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I was a tenant for about 18 months and compared to most letting agencies I've experienced, can't really fault them. They don't sting you for over-inflated fees (still expensive, just not like the big names). After the 6-month AST, for me at least, they allowed it to enter a rolling monthly tenancy rather than charging over the odds for another AST. They didn't intrude too much during my...
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I have used Prime Choice several times over the past 4 years. Originally to value my property with a view to either selling or renting. I have been given excellent advice on every aspect of my rental, including insurance cover to ensure no loss to myself and peace of mind. I have always had 100% support and response from this company. Amaniel Ghile has been a tremendous support during the...
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Incredibly efficient, thorough, quick and professional. I could not have asked for more - I was with 2 other agents before, the moment Prime got hold of my property, the difference was monumental. I cannot recommend more highly.
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I’ve been renting with prime choice few a few years now and always found them to be helpful and professional. More importantly they respond to any issues in a good time.
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Quality service from my first viewing all the way through to handing the keys back at the end of my tenancy.
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A very professional estate agents who are always on hand to help us with any problems. Very responsive to emails. Liz in particular is always welcoming and friendly when doing house inspections.
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We first discovered Prime Choice just over 12 years ago. We found that from the very first phone call, the staff were professional, knowledgeable and polite. From that first impression we decided we had to use them for our move and 12 years later, we are still in the same house, receiving the same high level of customer service. Even during a difficult period, the staff at the Rushden office...
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We've been with Prime Choice for 5 years and by far the best agency I have been with. Any issues sorted promptly and after losing my employment to Covid they have been very supportive and understanding
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I haven’t had much renting experience before with estate agents , too my surprise Prime Choice in Rushden took all the hassles and worries off me by handling everything for me and ensuring everything went smoothly for me! The staff are very friendly and helpful , whilst renting the apartment the aftercare and customer service is second to none! Always there to answer any questions and...
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Really great experience with Prime Choice. The service was amazing and found the perfect house for me and my fiance. Customer service was second to none! Would recommend to anyone.
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Loren was very helpful and professional throughout the whole process. From viewing to moving in. Would recommend. Very helpful.
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Estate agents are very knowledgeable and helpful. Respond quickly to any issues and resolve them quickly. Excellent professional and courteous service. Have been a rental customer since August 2019.
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I had a very fast and professional service from the branch, great comms and very friendly a pleasure in today's letting market
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I have had a first class experience with Prime Choice. They are very helpful, attentive and very professional.
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I recently let my first property through Prime Choice. I was new to the process and unsure what to expect. The team were incredibly helpful and helped me through step by step. I am very happy with the service and would highly recommend. Also I LOVE my new flat!!
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Loren the sales agent was very good kept us up to date at all time and eventually the sale went through with no problems
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All the staff at Primechoice have been helpful and polite. As a landlord and, in addition, needing to make a sale from a distance, I have been delighted by their proactive attitude, offering to deal with things which would be difficult for me without me needing to ask. They have dealt with tenants in a sensitive, yet practical, way and resolved some complex problems, which has demonstrated...
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On first meeting a member of the prime choice team me and my mum felt very comfortable and received a nice welcome from them. They were very professional when showing us around properties sticking to the covid rules. Loren who dealt with my purchase was fantastic in every way possible. She kept me updated on the process at least once a week of not more. Loren also helped with many queries I...
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Rented a property through Primechoice back in Feb 2017, All staff were very helpful and made the process simple and efficient and overall was a positive experience. 6 months down the line and any issues we have raised or requests we have made have been actioned and dealt with in a timely manner. Would not hesitate to use Primechoice again in the future.
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Don’t usually leave reviews but feel compelled too after my recent experience with Loren at prime choice rushden, letting department , The sheer amount of work load she put in to me alone is mind bending , when you think she must of had other people to deal with aswell . I hadn’t private rented before so had lots of questions and issues , we must of exchanged about 30 emails, she...
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I have worked with the Kettering branch of Prime Choice for a few years now carrying out various maintenance work on their properties. It is a delight working with all the staff they are always friendly, professional and knowledge. Specifically Liz Rae who mostly manages my work load and Bev Summerly for sorting my invoices. Would throughly recommend them.
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Prime choice rushden manage my property for many years now and find their service 2nd to none. I find each individual staff member has a professional quality. As a landlord when there those difficult situations with tenants/Property You need staff act fast to resolve the matter Swiftly and a professional Manner. Prime Choice has those qualities.
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Prime Choice was our first choice of letting agents over 11 years ago. In all that time they proved to be very professional and extremely helpful. Any issues we had were handled quickly and we were always kept updated. They gave us complete confidence in letting throughout our time with them. They are undoubtedly highly recommended.
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Have been with Prime choice for 20 + years & never had a problem with them. The staff are genuine & professional easy to talk to & always ready to help. I would highly recommend them.
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Prime Choice have got to be one of the best estate agents I've ever dealt with. An absolutely painless experience and they went above and beyond to get me in at short notice. Would highly recommend!
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